Privacy Policy

What This Page Covers

HVAC Liberty Lake runs this website so people in and around Liberty Lake, WA can read about our heating and cooling work and find our phone number. This page explains what information the site picks up and what happens to anything you tell us on a call.

The site is informational. There are no accounts, no online forms and no checkout. The only way to reach us is by phone at (509) 512-0539.

What the Site Logs on Its Own

Like most websites, ours runs on a server that keeps ordinary logs. These can include your IP address, the type of browser and device you use, the pages you opened and the time you visited. We use this to keep the site working, spot errors and block misuse. We do not use it to figure out who you are.

Cookies and Basic Analytics

The site may set a few basic cookies and use a simple analytics tool. That tells us things like which pages get read and roughly how people find us, so we know what to fix or explain better.

You can block or clear cookies in your browser settings. The site will still work if you do.

What You Tell Us by Phone

When you call, you decide what to share. Usually that is your name, your address, a callback number and what is going on with your furnace, AC or heat pump. We use those details to answer your question, give you a quote and schedule the visit. We keep notes from the job so we can follow up and handle any warranty work later.

Who Else Sees It

We do not sell your information. We share it only when we need to get the work done, such as with a supplier ordering a part for your system, a rebate program you ask us to help with, or when the law requires it. The companies that host the site and run the analytics handle their data under their own policies.

Your Choices

You can browse the whole site without telling us anything. If you have called us and want to know what we have on file, or want us to update or remove it, just call and ask. We will do what we reasonably can, keeping only what we need for records the law asks us to hold.

Changes to This Policy

If we change how the site works, we will update this page. Questions about it can go to the same number you would call for service: (509) 512-0539.